Privacy Policy

Effective date: October 6, 2025
Last updated: October 6, 2025

Transform Lives Global (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, make donations, or interact with us.

1. Information We Collect

We may collect information you provide directly, such as your name, email, phone number, mailing address, donation or payment details, messages you send, event registrations, and any other information you choose to submit.

We may also collect information automatically, including your IP address, browser and device details, pages visited, referring URL, and other analytics data.

We use cookies, web beacons, and similar technologies to improve site functionality and user experience.

2. How We Use Your Information

We use your information to provide, operate, and improve our programs, website, and services.

We may process donations and issue receipts, communicate updates, newsletters, event information, and requests if you opt in, respond to inquiries, provide customer support, and detect or prevent technical or security issues while complying with legal obligations.

3. SMS / Text Messaging

If you choose to receive text messages from us for reminders, updates, campaigns, or other notices, we will use your phone number only for the purposes you consented to.

We may confirm your consent by sending a verification message when required. Each message will include clear instructions on how to opt out, such as replying STOP to unsubscribe.

4. Sharing & Disclosure

We do not sell or rent your personal information.

We may share your information with service providers who perform services on our behalf, such as payment processors, email providers, hosting or IT providers, and analytics services.

We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.

No personal information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Where applicable, we follow retention requirements for donation records and tax documentation.

6. Security

We implement reasonable administrative, technical, and physical measures to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You can opt out of marketing emails or text messages at any time by following the unsubscribe instructions provided.

You may request access to or correction of your personal information. Where applicable by law, you may also request deletion of your data, although some records may be retained for legal or tax purposes.

You can control or delete cookies through your browser settings, but this may affect site functionality.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe such information has been collected, please contact us so we can take appropriate action.

9. International Transfers

Your information may be stored and processed in countries where our servers or service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the effective date and publish the revised version on this page. For significant updates, we may provide additional notice.

11. Contact Us

If you have questions or requests regarding your personal information or this policy, please contact:

Transform Lives Global
Email: postmaster@transformlivesglobal.org
Office Number: 330-333-1854
Business Address: 1114 North Court St. #126, Medina, Ohio 44256

By interacting with Transform Lives Global, you acknowledge that you have read and understood this Privacy Policy.